SiteTechnician Quality Ring

A special partnership program for interactive agencies, hosting companies, and ISPs
As an interactive communications agency, hosting company or ISP, you should be looking for ways to extend your customer relationships and revenue growth with ongoing service. SiteTechnician Quality Ring delivers a compelling value added opportunity by offering website evaluation, testing and reporting that you can pass on to your customer base. This service generates a regular revenue stream and extends your customer relationship into a strategic partnership.

Your clients are looking for partners who can solve a variety of their business and management challenges that relate to their e-business—over the long term. Now you can offer this service with minimal set-up, risk or investment—with SiteTechnician Quality Ring website evaluations.

SiteTechnician Quality Ring adds value to your services
Using a subscription-based model, your company can sign your clients up for an ongoing website testing and website evaluation services. Not only can you offer this service to your customers at initial site deployment to ensure a functioning and effective e-business site, but you can also offer regular website audits and quality management reports. This service can easily be incorporated into any maintenance contract or web design project, or as an additional offering to your current installed client base.

Your value-added partnership benefits include:

• Increases revenue streams
• Extends strategic relationships with your clients
• Increases visibility of your brand among your customer base
• Offers critical value to your clients with website quality assurance
• Creates a switching cost
• Improves customer retention
• Enhances your maintenance package
• Increases sales by attracting a broader audience
• Provides your clients with third party validation of quality work
• SiteTechnician Quality Ring extends your relationship with your customers

Your company will have a greater presence when website evaluation reports with your logo are distributed to your customer base. CEOs and business managers alike will see the value you are adding to their e-business. Your customer relationship will also be enhanced because you will have additional business reasons to stay in contact with your customer after the website has been "delivered". Regularly scheduled website audits are forwarded to both you and your customer, providing a strategic opportunity for you to discuss website performance and potential improvements to their site.

Your customers benefit from this service

Poor website quality can mean a lost sale, lost revenue, and lost brand confidence. Your customers will benefit from this service because you provide them with proactive, automated post-production website testing—allowing you to easily and visibly demonstrate quality control of their site. Your customers will have confidence that their website is doing what it was designed to do—improve the relationship with their customers and partners.

SiteTechnician hosted website evaluation services include:

• Tailored reports that carry your logo
• Proactive testing and reporting on the quality of your customers' websites, allowing them to quickly find and fix errors—saving time and money
• Reports that identify site quality problems (broken internal and external links, slow downloading pages, accessibility and browser compatibility problems, search engine optimization analysis)
• Sales support and technical training
• Electronic sales collateral